The second-hand marketplace Members Share Anger Over Sizing Modifications

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

This online marketplace has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.

Social Media Reaction

Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.

The company said the updated approach better aligns with similar services.

It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Changes

Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.

Member Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Necessary Adjustments

A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Service Background

The app has more than 100 million members, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update to its shipping options due to shopper criticism.

Heather Dickson
Heather Dickson

A digital strategist and tech writer passionate about emerging technologies and their impact on society, with over a decade of industry experience.